Ask for new features

Do you have any ideas? Ask for new features and know our implementation policy.

Summary

• We don’t publish roadmaps with specific release dates.

• Ask for features or improvements

• Suggested features and improvements are tracked using Jira Product Discovery, today is not possible to make public the ideas, so our product managers review them on a regular basis and will notify you if your idea will be launched.

• New features are selected and scheduled based on a number of insights, not just popularity.

How to ask for an improvement or feature implement

Go to our support portal and explain to our team what do you need. 

Our team will review your request and probably will ask for more information about your need. 

After collecting all the data around the improvement, we will publish it in our public backlog in order to generated interest for other users.

How we choose what to implement

When we plan a release, we use many factors to help decide which suggestions to implement, including:

• Customer feedback: there are many ways we listen for your feedback: 

  • Interviews

  • Surveys

  • Feedback from app

  • Conversation in Atlassian and Deiser events

• Support team insights - our support team know which issues are the most challenging, and most common for customers.

• Solution partner insights - our solution partners help us better understand real-world customer deployments, especially for customers at scale.

• Product analytics - analytics helps us understand how existing features are being used.

• Product strategy - our long-term strategic vision for the product.

How to get new features and improvements

To get access to new features and improvements for Cloud and Data Center products, you will need to upgrade to a release that contains the change.