Data Center

Data

Exporter

• Exporter only stores scheduled export information related to export name, when the export should be performed, and the JQL.

• Exporter manage your Jira information to generate the report and give it to you. This data will not be stored on our servers.

• Exporter don’t store information about Jira like issues, projects, configuration, schemes, etc. 

• Exporter don’t not store your Jira credentials anywhere.

Projectrak

• Projectrak only stores information related with the project filled by the user

• Projectrak manage your Jira information to generate the report and give it to you. This data will not be stored on our servers.

• Projectrak don’t store information about Jira like issues, projects, configuration, schemes, etc.

• Projectrak don’t not store your Jira credentials anywhere.

Access

• Deiser does not have access to Exporter or Projectrak stored data, as it is located in the customer's infrastructure. 

• Exporter and Projectrak stored data is located in the same database as Jira. 

Privacy

Deiser understands the importance of privacy. Please read our Privacy Policy for more information. 

Cloud

Data

Exporter

• Exporter only stores scheduled export information related to export name, when the export should be performed, and the JQL. 

• Exporter manages your Jira information to generate the report and give it to you. This data will not be stored on our servers.

• Exporter does not store information about Jira like issues, projects, configuration, schemes, etc. 

• Exporter does not store your Jira credentials anywhere.

Projectrak

Projectrak stores:

• Projectrak data (Fields name, fields values, etc.)

• Jira Projects data (Project name, project category, etc.)

• User account ID

• Jira instance data (base URL)

Access

• Access to the cloud resources, including the database, is tightly controlled using a least privilege approach.

• Access permissions are granted only to authorized personnel on a need-to-know basis, and multi-factor authentication (MFA) is enforced for privileged accounts.

• We have implemented different security levels to secure the application effectively. These levels encompass infrastructure, application, and database security, ensuring comprehensive protection for our users' data and interactions. Security at every level is a fundamental aspect of our commitment to providing a safe and reliable environment for our customers..

Privacy

Deiser understands the importance of privacy. Please read our Privacy Policy for more information.