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(3.1.X) CSV Exports

Owned by Leo Díaz Murillo
Jun 10, 2022
3 min read

Get started with CSV Exports

This article will guide you through the process to get CSV reports on Exporter. With it you will be able to export your issues and import them into another JIRA instance. With just few click and including issue's attachments (only Server) and comments.

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Step 1: Go to Exporter from the JIRA Issue Navigator and select issues that you want to export

  1. Once you have the results of the filters in the Issue Navigator, click on Exporter Button
     
  2. Once you are in the first Exporter Screen you can uncheck the issues that you don't want to export, by default all the issues are selected. Click on "Continue with # issues"

 

Step 2: The format selection screen

  1. The second step is to select the format of the export. Between all of them, select CSV.
  2. You can choose the delimiter, select between Comma, Semicolon or the one that you prefer
  3. Click on "Continue with # issues"


Step 3: The extra content screen 


Do you feel that JIRA default information is not enough? No problem, with Exporter you can select the extra content that you want:

  • Attachments: If your issues have attachments, you can include them to download in a separate folder. (Attachments export is only available on Server)

    The attachments will be imported too in the target JIRA instance

  • Comments: Export the issues comments. You will have the comment's date, author and message.

You can select more than one extra content, fee free to choose all of them


  1. Select the extra content that you wish to export
  2. Click on "Continue with # issues"

Step 4: Just a final check and download

You will see a Summary screen showing the information that you want to export:

  • Number of issues
  • Format
  • Extra content

  1. Click on Generate File to start generating the exported file.

    The process is pretty fast but if you are going to export a lot of issues (more than 10,000), it may take a bit longer. But no worry, while you prepare a coffee your export file will be ready, be patient.

  2. Once the process finished you will see a confirmation screen. Click on "Download file now" to download the exported file

  3. You can download the file as many times you wish during the next 10 minutes. After that time the file will be deleted. If you need to download it again please generate the file again. Just click on "Back" button and click on "Generate file"



Tips for using CSV Export.

Backup your issue data:

You could use the CSV Export as backup maker. You may use .csv exported files to recover or review the issue data.

Export your issues to other management applications:

CSV data is a standard and a long-used model to transfer data between applications. That way, you can export your JIRA issues and import them onto others management system. Just as easy as you need.

Analyze your issue data with external applications:

You are able to use other external applications to analyze some metrics of your JIRA issues. CSV exported file will give you all the data you need to analyze making this process more agile.