(3.3.X) Release Notes

Release notes 3.1.2 Feb 16, 2022 

Summary: Bug fixed exporting Priority field

Bugs

• Priority field is not exporting in the correct language

Release notes 3.0.0 Jan 31, 2022 

Summary: You can now plan a periodic email to download your export.

• Scheduled Export

Release notes 2.11.7 Oct 21, 2021 

Summary: Third party libraries updated

• Third party libraries updated to improve the security & performance

Release notes 2.11.6 Sep 2, 2021 

Summary: Bugs fixes

• Empty CSV when having issue limit and more than 1K issues to export.

• Security fix

Release notes 2.11.5 Aug 24, 2021 

Summary: More time to download your exports

• Increase export file expiration time

• Documentation in Spanish available now

Release notes 2.11.4 Jul 13, 2021 

Summary: Fixed bug: Exporter does not work with Java 11

• Exporter does not work with Java 11

Release notes 2.11.3 Apr 20, 2021 

Summary: Fixed bug: Number fields with more than 2 decimals are rounding up

• Number fields with more than 2 decimals are rounding up

Release notes 2.11.2 Mar 9, 2021 

Summary: Fixed bug: Exporter not working for some users

• Error loading a filter without customized columns

Release notes 2.11.1 Feb 18, 2021 

Summary: Fixed bug when restarting Jira

• Exporter is not being enabled upon Jira restart

Release notes 2.11.0 Feb 17, 2021 

Summary: Solved errors in Data Center instances and removed Markdown in Excel an PDF

Improvements

• Handle error and show a message when there are any problem loading issues

• Remove markdown labels in Excel/PDF export, for Description and Comments fields

• Serialization problem with ExportStatus object

Release notes 2.10.0 Jan 18, 2021 

Summary: Now export group fields, UI improvements and bug fixes

Improvements

• Export Jira group fields

• New getting started

• Errors control when it's not possible to link any issue

• When there's 2 fields with the same name only the 1st one appears in Exporter

Release notes 2.9.0 Dec 3, 2020 

Summary: ​Now export your inward links and bug fixes with SLA fields

Improvements

• Export inward links in CSV

• SLA breached for less than 1 hour shows positive value

Release notes 2.8.0 Nov 3, 2020 

Summary: ​Now you can estimate the download time and some bug fixes

Improvements

• New downloading page for better experience

• New loading page for better experience

• Export outward links in CSV

• Duplicated "Exported clean service" in Jira's services

• Export user columns for a filter when the filter does not have any column

Release notes 2.7.9 Oct 2, 2020 

Summary: Now you can export fields of "AD Attributes Sync (Deviniti)" App and bug fixes

• Export to excel and CSV now include "Active Directory Attributes Sync (Deviniti)" fields

• Support to latest Script Runner versions

Release notes 2.7.8 Sep 25, 2020 

Summary: Bug fixes

• "Too many Open files" in Exporter impacts in Jira performance

• "Local file inclusion" vulnerability

• Final export shows incorrect information in Select list cascading Jira custom fields

Cheers,

DEISER Team

Release Notes 2.7.6 Jan 10, 2020

Improvements and bug fixing

We have dedicated this release to the internal beauty and fixing some reported bugs

• FIXED Fixed issue type field rendering that was causing problems on the re-enable process.

Thanks for reporting

Cheers,

DEISER Team

Release Notes 2.7.5 Jul 5, 2019

Improvements and bug fixing

We have dedicated this release to the internal beauty and fixing some reported bugs

• FIXED Transitions are now exporting the status raw duration properly.

Thanks for reporting

Cheers,

DEISER Team

Apr 22, 2019 Release Notes 2.7.4

Improvements and bug fixing

We have dedicated this release to the internal beauty and fixing some reported bugs

• FIXED Export name was causing problems in some systems.

• FIXED Number scripted fields from ScriptRunner are now rendered properly.

Thanks for reporting

Cheers,

DEISER Team

Feb 13, 2019 Release Notes 2.7.3

Jira 8 compatibility!

Compatibility with Jira 8. More improvements on the attachment export process.

Cheers,

DEISER Team

Dec 19, 2018 Release Notes 2.7.2

Attachment export improvements

We have fixed an issue related to the attachment export. Now, issue attachments that were attached to issues before Jira 7 will be exported well.

Cheers,

DEISER Team

Nov 16, 2018 Release Notes 2.7.1

Native numbers and dates in Excel

We have fixed some issues related to the format in Excel and made minor improvements:

• fixed Numbers and dates now appear as native in Excel

• fixed Link to issues now takes in mind the permissions to link

• fixed Special characters supported in JQL

• fixed Removed development field (Jira software internal field)

Cheers,

DEISER Team

Oct 16, 2018 Release Notes 2.7.0

NEW New Integrations: nFeed and cPrime Power Custom Fields

Now you can see in the exported files the fields from nFeed and cPrime Power Custom Fields

Cheers,

DEISER Team

Sep 21, 2018 Release Notes 2.6.3

Improvements and bug fixing

We have dedicated this release to the internal beauty and fixing some reported bugs

• FIXED Now it's possible to export searches with Cyrillic characters.

• FIXED Now it's possible to export searches that include the # character.

Thanks for reporting

Cheers,

DEISER Team

Aug 31, 2018 Release Notes 2.6.2

Data Center Certified App and Improvements

This version gives support to Exporter being certified as an Atlassian Data Center optimized app.

We have also dedicated this release to the internal beauty and fixing some reported bugs

• FIXED UTF-8 Support of the JQL used by Exporter

Thanks for reporting

Cheers,

DEISER Team

Aug 1, 2018 Release Notes 2.6.1

Improvements and bug fixing

We have dedicated this release to the internal beauty and fixing some reported bugs

• FIXED When exporting the comments, only those that the user has permission to see will be exported

• FIXED Improved the special characters rendering on CSV exports

• FIXED Language issues with Status and Type fields

Thanks for reporting

Cheers,

DEISER Team

Jun 26, 2018 Release Notes 2.6.0

New integration: ScriptRunner for Jira

new Now you can see in Exporter the script fields that you have configured using Adaptavist's ScriptRunner.

Cheers,

DEISER Team

Jun 11, 2018 Release Notes 2.5.0

New integration: Profields - Jira Project Custom Fields

new Now you can see the project fields that you have mapped into Jira custom fields in your exported files

Haven't you tried Profields? Check it out and start organizing better your Jira Projects Projectrak: The project management solution for Jira | Atlassian Marketplace

Cheers,

DEISER Team

May 18, 2018 Release Notes 2.4.6

Improvements and bug fixing

• FIXED Dates don't render well when the user has the Jira default timezone

• FIXED Exporting error when a field has some special characters

Cheers,

DEISER Team

Apr 25, 2018 Release Notes 2.4.5

Customer Request Type right formatted

• Now the Customer Request Type, a JIRA Service Desk custom field is formatted in Exporter.

Cheers,

DEISER Team

Apr 20, 2018 Release Notes 2.4.4

Bug fixing and improvements

• Fixed an error with the dates, now are shown and exported with the user timezone.

• Fixed incompatibility with JIRA 7.9.0 and Safari, making dates not shown

• Changed progress bar color to blue

Thank you for reporting,

Cheers,

DEISER Team

Mar 15, 2018 Release Notes 2.4.2

Bug fixing and performance improvements

• Security level should be exported with its name and not the id

• Environment field is exporting a bad value

• Resolution field should be exported with Unresolved value by default

• Attachments are not being exported well when the project key was renamed

Thank you for reporting,

Cheers,

DEISER Team

Mar 5, 2018 Release Notes 2.4.1

Bug fixing and performance improvements

• Fixed attachment and parent data for CSV exports

• Minor performance improvements

Cheers,

DEISER Team

Feb 19, 2018 Release Notes 2.4.0

PDF Export (Comments and Transitions), Limit issues to export and opt-out sending analytics

NEW:

• PDF Export now Issue Comments and Transitions

• Jira Admins can limit the number of issues to export.  Available in Manage Add-ons → Exporter→ Administration

• Jira Admins can opt-out send anonymous analytics.  Available in Manage Add-ons → Exporter→ Administration

FIXES:

• JQL with access marks wasn't working properly 

• Users (single or multiple) weren't rendered right

• The project name wasn't showing correctly 

• Link to issue includes own issue to the linked list

Thank you for reporting

Cheers,

DEISER Team

Jan 29, 2018 Release Notes 2.3.2

Fixed: Assignee and Reporter weren't shown correctly. User links were broken under certain circumstances 

Thank you for reporting

Cheers,

DEISER Team

Jan 19, 2018 Release Notes 2.3.0

PDF Export, Excel on XLS and Trial licenses

NEW:

• New export type: PDF!

• Support for Excel latest format: Excel export now is done as XLSX instead of XLS.

• Trial licenses are now able to export all their data. Some data will be obfuscated, but you can export as many issues as you want.

• Performance improvements.

FIXES:

• Fixed the Customer Request Type field data.

• Fixed the Epic Link field.

• Fixed date fields to be more accurate to your JIRA configuration.

• Fixed the Excel exports for cells with list fields: now there won't be a comma after the last item.

Cheers,

DEISER Team

Dec 22, 2017 Release Notes 2.2.1

FIXES:

• Fixed an error that Exporter wasn't working correctly if the JIRA language wasn't English or Spanish. Sorry about that.

Cheers,

DEISER Team

Nov 27, 2017 Release Notes 2.2.0

NEW:

• The moment has come, now you can export Jira Service Desk into Excel and CSV. Fields like First response SLA, Resolution SLA, and Customer Request Type are now available.

• Trial behavior, now with a trial license you can export unlimited issues and test the full experience of Exporter. Just we will hide a random field of every issue. Is only a matter of preventing abuses, if need something else to try Exporter, let us know at Service Management

FIXES:

• Fixed an error with the author name in issues' comments

• Fixed an error when loading Exporter with issuefunction from script runner in JQL

Cheers,

DEISER Team

Sep 20, 2017 Release Notes 2.1.7

•  Group pickers are now formatted and properly exported.

•  User pickers are now formatted as other user fields.

•  Creator field fixed.

•  Fixed some problem on math operations.

•  Translation improvements.

Jul 1, 2017 Release Notes 2.1.5

Fixed a bug that was causing processes keep alive on CentOS/RedHat servers 

Resolved the problem that was affecting only JIRA instances installed on a CentOS/RedHat and was causing that with the time a lot of processes keep opened and was causing an impact on the instance.

IMPORTANT! If you have a CentOS/RedHat distribution, we strongly recommend following these instructions to prevent malfunctions:

1. Uninstall Exporter

2. Reboot JIRA (this will close the previous open connections)

3. Install Exporter again, the latest version (2.1.5)

Thank you so much for your patience and reporting.
If you have further problems don't hesitate to contact us at our Service Desk: Service Management

Jun 12, 2017 Release Notes 2.1.4

We have dedicated this release to fix some problems:

• A bug on the Epic Link fields that was causing the export file not showing correctly or without all the issues

• An error that was causing the labels not showing on the exported file

May 23, 2017 Release Notes 2.1.3 

•  

  • The number fields now appear formatted as numbers in Excel 

  • When Exporter can't find the attachments to export will generate a text file with the non-exported files. 

  • When there are files with the same name, Exporter will handle them correctly

May 10, 2017 Release Notes 2.1.2 

• Sometimes the things fail under some circumstances and Exporter couldn't be less. Thanks to some users we have detected that sometimes Exporter wasn't able to write the exported file in the JIRA storage. Sorry about that and thank you for reporting

May 2, 2017 Release Notes 2.1.1 

• We have done some adjustments to improve Exporter and fixed a bug that was causing the transition log not showing properly. Thank you for the feedback

Apr 28, 2017 Release Notes 2.1.0 

• In this version we have added compatibility with JIRA Software Fields and fixed some bugs.

Apr 27, 2017 Release Notes 2.0.1 

• Added a service to clean the temporarily exported files created

• Fixed a bug that was causing Exporter didn't work well when a JQL had simple quotes

• Now users will get the Display name instead of the username

• Added the screen to inform when the file isn't available

• On CSV export the Attachment column will be exported only when this content is selected

• Fixed a bug that was causing the special fields on CSV to be exported more than one time

• Performance improvements

Apr 18, 2017 Release Notes 2.0.0 

New Exporter! 

We have made Exporter from scratch to bring a fully new experience and features:

• Whole new UI to gain total control of your exports

• You can uncheck the issues that you don't want to export (like in bulk change)

• Export all the issues that you want. No more 1000 issues limitation

• Export to Excel and CSV

• Include extra content like Attachments, Comments and Transitions

• Bulk link to an issue