This article will guide you through the process to get CSV reports on Exporter. With it you will be able to export your issues and import them into another Jira instance. With just few click and including issue's attachments (only Server) and comments.
Step 1: Go to Exporter from the Jira Issue Navigator and select issues that you want to export
Once you have the results of the filters in the Issue Navigator, click on Exporter Button and Export now or schedule an export.
Step 2: Choose issues to export
Once you are in the first Exporter Screen you can uncheck the issues that you don't want to export, by default all the issues are selected and then click on "Continue with # issues".
Step 3: The format selection screen
The second step is to select the format of the export. Between all of them, select CSV and then click on "Continue with # issues" .
You can choose the delimiter, select between Comma, Semicolon or the one that you prefer
Step 4: The extra content screen
Select the extra content that you wish to export and then click on "Continue with # issues".
With Exporter, you can select the extra content that you want:
Attachments: If your issues have attachments, you can include them to download in a separate folder. (Attachments export is only available on Server)
Comments: Export the issues comments. You will have the comment's date, author and message. Also, you will have the security of the comment Public or Internal and the name of the group or role.
Step 5: Final check
Check the summary of your export and then click on Export now to start generating and downloading the file. You can also schedule the export.
You will see a Summary screen showing the information that you want to export:
Number of issues
The process is pretty fast, but if you are going to export a lot of issues (more than 10,000), it may take a bit longer. But no worry, while you prepare a coffee your export file will be ready, be patient.
Step 6: Download
Once the process is finished you will see a confirmation screen. Click on "Download file now" to download the exported file.
You can download the file as many times as you wish during the next 10 minutes. After that time, the file will be deleted. If you need to download it again, please generate the file again. Just click on the "Back" button and click on "Export now".
Tips for using CSV Export
Backup your issue data: You could use the CSV Export as backup maker. You may use .CSV exported files to recover or review the issue data.
Export your issues to other management applications: CSV data is a standard and a long-used model to transfer data between applications. That way, you can export your Jira issues and import them onto others management system. Just as easy as you need.
Analyze your issue data with external applications: You are able to use other external applications to analyze some metrics of your Jira issues. CSV exported file will give you all the data you need to analyze making this process more agile.