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Note

To perform this use case, you need to have technical knowledge. If you need any kind of help, you can contact us through help@deiser.com

Here we describe the creation of an Automation rule to set the value of an issue field, when the issue of a certain type is created, getting the value of from a Projectrak field.

0. Get the Projectrak field id

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In the following example the id is: 42288, for the “Status” field.

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1. Create an automation rule

Go to: Settings \ System \ Global Automation, and create a new rule.

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Create a new condition to run the rule only for a issue type.
In this case for “Task” issue type.

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4. Get the Projectrak authorization token

Note

If you don’t have a Projectrak API tokentoken” yet, follow the first steps (1 to 5) of the link below.
If you have already got it, you can reuse it.

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