Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Get started with CSV Exports

This article will guide you through the process to get CSV reports on Exporter. With it you will be able to export your issues and import them into another

...

Jira instance. With just few click and including issue's attachments (only Server) and comments.

...

Page content

...

...

Step 1: Go to Exporter from the

...

Jira Issue Navigator and select issues that you want to export

...

Once you have the results of the filters in the Issue Navigator, click on Exporter

...

Button and Export now or schedule an export.

...


Step 2: Choose issues to export

Once you are in the first Exporter Screen you can uncheck the issues that you don't want to export, by default all the issues are selected

...

and then click on "Continue with # issues".

...


Step

...

3: The format selection screen

...

The second step is to select the format of the export. Between all of them, select CSV and then click on "Continue with # issues" .

...

Info

You can choose the delimiter, select between Comma, Semicolon or the one that you prefer

3. Click on "Continue with # issues"

Image Removed

Step 3: The extra content screen 

...

Step 4: The extra content screen

Select the extra content that you wish to export and then click on "Continue with # issues".

...

Info

With Exporter, you can select the extra content that you want:

  • Attachments: If your issues have attachments, you can include them to download in a separate folder. (Attachments export is only available on Server)

...

...

The attachments will be imported too in the target JIRA instance

  • Comments: Export the issues comments. You will have the comment's date, author and message. Also, you will have the security of the comment Public or Internal and the name of the group or role.

Info
You can select more than one extra content, feel free to choose all of them

...

1. Select the extra content that you wish to export

2. Click on "Continue with # issues"

...

Step 5: Final check

Check the summary of your export and then click on Export now to start generating and downloading the file. You can also schedule the export.

...

Info

You will see a Summary screen showing the information that you want to export:

  • Number of issues

  • Format

  • Extra content

...

1. Click on Generate File to start generating the exported file.

...

The process is pretty fast, but if you are going to export a lot of issues (more than 10,000), it may take a bit longer. But no worry, while you prepare a coffee your export file will be ready, be patient.

...

Step 6: Download

Once the process is finished you will see a confirmation screen. Click on "Download file now" to download the exported file.

...

Info

You can download the file as many times as you wish during the next 10 minutes. After that time, the file will be deleted. If you need to download it again, please generate the file again. Just click on the "Back" button and click on "

...

Export now".

Tips for using CSV Export

...

  • Backup your issue data:

...

  • You could use the CSV Export as backup maker. You may use .

...

  • CSV exported files to recover or review the issue data.

  • Export your issues to other management applications:

...

  • CSV data is a standard and a long-used model to transfer data between applications. That way, you can export your

...

  • Jira issues and import them onto others management system. Just as easy as you need.

  • Analyze your issue data with external applications:

...

  • You are able to use other external applications to analyze some metrics of your

...

  • Jira issues. CSV exported file will give you all the data you need to analyze making this process more agile.