Data Center
Data
Exporter
Exporter only stores scheduled export information related to export name, when the export should be performed, and the JQL.
Exporter manage your Jira information to generate the report and give it to you. This data will not be stored on our servers.
Exporter don’t store information about Jira like issues, projects, configuration, schemes, etc.
Exporter don’t not store your Jira credentials anywhere.
Projectrak
Projectrak only stores information related with the project filled by the user
Projectrak manage your Jira information to generate the report and give it to you. This data will not be stored on our servers.
Projectrak don’t store information about Jira like issues, projects, configuration, schemes, etc.
Projectrak don’t not store your Jira credentials anywhere.
Access
Deiser does not have access to Exporter 's or Projectrak stored data, as it is located in the customer's infrastructure.
Exporter and Projectrak stored data is located in the same database as Jira.
Privacy
Deiser understands the importance of privacy. Please read our Privacy Policy for more information.
Cloud
Data
Exporter
Exporter only stores scheduled export information related to export name, when the export should be performed, and the JQL.
Exporter manages your Jira information to generate the report and give it to you. This data will not be stored on our servers.
Exporter doesn't does not store information about Jira like issues, projects, configuration, schemes, etc.
Exporter does not store your Jira credentials anywhere.
Projectrak
Access
Only the Ops team from Deiser has access to Exporter's or Projectrak stored data. But this is only used for emergencies and users will be notified in case we access to their data.
Projectrak stores:
Projectrak data.
Jira Projects data.
User account ID.
Jira instance data.
Access
Access to the cloud resources, including the database, is tightly controlled using a least privilege approach.
Access permissions are granted only to authorized personnel on a need-to-know basis, and multi-factor authentication (MFA) is enforced for privileged accounts.
We have implemented different security levels of security into the to secure the application effectively. These levels encompass infrastructure, application, and data basedatabase security, ensuring comprehensive protection for our users' data and interactions. Security at every level is a fundamental aspect of our commitment to providing a safe and reliable environment for our customers..
Privacy
Deiser understands the importance of privacy. Please read our Privacy Policy for more information.