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  • Its format is the one the Jira instance has set in Look and field “Complete Date/Time Format”:

    image-20241213-062614.png

Duration fields

Duration fields, such as "time spent", "aggregate time spent", "time estimate", "aggregate time estimate", "time original estimate", "aggregate time original estimate":

  • Format: the one the Jira instance has set on Time tracking “Time tracking format”:

  • They are calculated based on Jira setting in “Working hours per day” and “Working days per week”

Transitions area - duration fields

"Time in final status" and "Time in initial status":

  • Format: the one the Jira instance has set on Time tracking “Time tracking display format”:

  • They are calculated in real hours, not working hours. For example:

    • 3 days = 72 real hours, even if there are only 24 working hours.

      image-20241213-050218.png

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