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The external system must have an URL that accepts POST requests.
Projectrak will make a POST request to the URL configured by Jira's administrator with the following data:
The type of event that triggered the notification
The user who made the change in the fields
The moment when the change was made
The project that has been updated
The list of fields that have been changed along with the modification in each one
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1. Go to Projectrak Administration and then to Outgoing webhooks
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2. Click on Create webhook
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3. Provide a name to identify the webhook and specify the URL where you want the requests to be made.
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Only supports secure requests under https:// protocol |
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4. Save
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4. Save the webhook
Check the outgoing webhook status
In the webhook administration section, you will be able to see all the created webhooks, their last execution, and their latest returned status.
Two types of statuses will be displayed:
for all status codes in the 2xx range.Status colour Green title OK
for the rest of the status codes.Status colour Red title ERROR
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Field value formats
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Fields that do not have a value will be represented as null in single values or an empty array in the fields with multiple selection. |
All field values are strings except the null object. The list below indicates the information that will be send in each field type:
Text: The text.
Text multiple line: The text with the markup.
Number: The number.
Date: The date in format
yyyy-mm-dd.Duration: The duration in milliseconds.
Priority: The name of the priority.
Status: The name of the status.
List: The option name.
List multiple selection: A list of option names.
User: The user account id
User multiple selection: A list of user account ids.
Project: The project id
Project multiple selection: A list of project ids.