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Note

It is not possible to associate a project field with a Jira custom field on a Formula field nor script field. The reason is that the nature of the mechanics of calculated fields may cause performance issues and slow Projectrak down.


Info

Custom fields map project field values

It is very important to remember that every associated Jira custom field will get its value from a project field. For this reason,to ensure you get the results you expect in your Jira workflow, both fields must be synchronized

How to configure the mapping

The process of associating a project field is really simple. On the fields page (Go to ProjectrakFields), create a new project field or edit an existing one, and then select the custom field advanced settings: Create a Jira custom field based on this field and its values.

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Info

IMPORTANT: Be aware that, as per the Jira permissions scheme, the field value will be visible to anyone who has access to the issue and the field.

Custom field details

When a field with mapping is saved, a custom field is created with the same name and description as the associated project field. 

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